Exceptional customer service from Xanthe. James has excellent product knowledge. Good team work from both of them. Never had a problem with exchanges. A pleasureable shopping experience and service that has made us regular customers to this store.
Rude staff. 30 days money back guarantee doesnt seem to be working in Lewes Argos.
Lovely people and smiles were on every face. Thank you Argos I'll come back again.
Worse store I've ever been to I spent a total of 2000 on my Argos Card on devices like mobile phones and tablets I brought a sony z3 what the store was reselling after it was returned s faulty I questioned them to why the box was open and was told sony forgot to put the factory seal on yet they state never accept a device with a opened box. I was told I had to take the phone as they wouldn't refund me even though I brought it seconds ago. I then had to go 40 miles away to my next Argos who had it in stock to replace it.I then ordered a samsung tab A 9.7 what had a fault with it and ended up sending it to Samsung for a replacement. I then ordered a Microsoft tablet what I decided to return as I changed my mind box wasn't opened it was in its brand new condition and they refused and called me a liar The manager in this store is the reason this store is so bad. He's rude unhelpful and didn't understand customer service. I've called the head office about the store and I believe they have investigated it. The store lists items they don't have in stock and you have to wait 20 mins for a member of staff to come over there more interested in talking to the other staff rather then helping customers. You would get better service elsewhere.I would also advise anyone with a Argos Card be careful if you use it in this store I was charged insurance for 64.99 and I didn't ask for it the put it on my Argos Card without consent and then I was told I couldn't get a refund for it even though I didn't ask for it BEWARE I've cut my Argos Card up now and stopped using Argos due to the experience I've had.They have also redone the store from its old atatty look but the layout but I wouldn't say it's any better it looks more like a Sainsbury's Argos not a Argos store the layout is weird and the service still isn't right. The only good thing is they have a self service at long last but it doesn't mean your item won't take long we waited 20 mins for a printer and the store was empty
Good range of products and very quickly to respond to orders.
Argos Lewes is a UK Department Store based in Lewes, South East England. Argos Lewes is located at 58-59 Cliffe High St, Lewes BN7 2AN, UK.
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