******BEWARE READ THIS REVIEW BEFORE SIGNING UP TO THIS SURGERY ******Surgery has gone down hill since they changed the appointment conditions. You struggle to see a doctor with a on going issue. One of the new receptionists isn't that helpful ether you ask her for a print out and then she disappeared apparently for lunch when I was half way through my request. They also mess up on your prescriptions you request 10 items say they only give you 2 and they may not even be the important one ether. I've been refused medication that can cause me to end up in hospital if I haven't taken them but this receptionist doesn't understand and states there's nothing that can be done. One of there doctors broke patient confidentiality and told one of my partners family private information what caused me alot of distress. They don't help you at all when you ask for help. Before to ling the surgery will be closed for the attitude towards patients.Shame some of the decent Drs have left the surgeryConsidering moving to a new surgery.Since this review we have moved away but we had a one last appointment with this surgery the patient was under 1 with high temputure of 39C the receptionist said we will get a doctor to call you urgently. 4 hours later still nothing. When we finally got the call we went in and was told he's perfectly fine. 2 hours later we was taken to hospital on blue light and sirens as he needed urgent care. Please BEWARE I feel we where neglected as a family of patients and the care we got I wouldn't want anyone else to suffer like we did. I would be aware this surgery has a bad reputation plus there's no toys for young children to play with its just magazines that you would get through the post or in a local paper.
Been of great help twice now, got seen on the day.
River Lodge Surgery is a UK Doctor based in Lewes, South East England. River Lodge Surgery is located at Malling St, Lewes BN7 2RD, UK.
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