A couple of my parcels have gone mysteriously missing when posted from this place, which is something that has never happened to me prior.
Really friendly staff. This place is often busy but I choose it over other local post offices because the service is so lovely. I'm a small business owner and the owner of this Post Office has been kind and supportive, and always helpful when I turn up with lots of packages! He talked me through the drop and go service and always asks me how I am.
Either the staff need training or they intentionally try to get you to use the more expensive postage methods, by denying that cheaper ones exist. Either way, I recommend using somewhere else.
DO NOT USE !!! Rude, tried to over charge, then tried to undo my letter that I was sending. I have complained to the Post Office, but they seem to favor the post office worker rather than their customers. I have never experience such rude and unprofessional behavior from the man in there who is suppose to be in a customer service role. Would give less stars if possible....
Very strange business. Junk is haphazardly strewn across the shop with no rhyme or reason, I've never seen anything like it. Whatever happened to taking pride in your business? The couple that own the place have basically no customer service skills. There have been multiple occasions when I've been in line waiting and the only person working in the shop is making everybody wait to be served while they do some sort of pointless admin that could obviously be done AFTER helping the customers first. They're also pretty rude and rarely say hello or thank you, you know, basic human pleasantries. One day I was walking a package over before work and it started to rain just before I got inside, literally a few drops. The guy asked me if it was raining, I thought he was just trying to make conversation and said yeah it just started lightly drizzling. Then he proceeded to tell me off because the water could ruin everyone else's parcels. REALLY? You live in one of the most notoriously unpredictable, rainy countries on the planet. If you aren't equipped to deal with a few drops of rain you should maybe consider relocating to a dryer climate. If it wasn't the closest place to my house I'd probably avoid it altogether.
Lewes Road Post Office is a UK Post Office based in Lewes, South East England. Lewes Road Post Office is located at 6 Lewes Rd, Brighton BN2 3HP, UK.
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